Refund policy
- We only offer STORE CREDIT for returns on full price items.
- All returns and exchanges must be made within 14 days of the postmarked delivery date. Returns older than 14 days will be rejected and shipped back at sender’s expense.
- A digital gift card will be emailed to you. Please allow 3-5 days for processing once item is received by us.
- ALL SALE ITEMS ARE FINAL.
- We do not provide return shipping. Please note shipping charges will not be refunded.
- Items must be unworn, unwashed and unaltered with tags attached to be eligible for exchange or store credit.
- No exceptions will be made, we reserve the right to deny any returns and exchanges if the merchandise returned does not meet our policy requirements.
- Please send returns to:
- Koo De Ker 177 E 900 S #B Salt Lake City, UT 84111.
Please note for international orders clients are responsible for all VAT/Import custom fees.
For those who purchase 10 items or more within a 6-month period and maintain a 70% or greater return rate, we do charge an automatic $10 restocking fee.
Koo De Ker LLC monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.
